Our Policies

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Terms and Conditions

  • Our standard check-in time is at 10:00 AM, and check-out time is at 02:00 PM .
  • Guests are required to show a valid photo identification and pay the full amount upon check-in. Special requests are subject to availability, and additional charges may apply.
  • Late arrivals may lead to a reduction in consultation time. Please make every effort to arrive on time.
  • Attendants accompanying the primary service taker may be accommodated on a chargeable basis, subject to our discretion.
  • Guests are responsible for preserving the integrity of bed sheets and towels. Any damages or stains may result in additional charges.
  • Please note that TV is not available in the rooms to encourage a tranquil and distraction-free environment.
  • Smoking, alcohol, and non-vegetarian food are strictly prohibited inside the retreat premises.
  • No outside food is allowed within the retreat premises.
  • It is recommended not to make bookings during the menstrual cycle, as it may affect the full benefits of the treatment.
  • The right to admission is reserved, and we reserve the right to refuse service to any guest at our discretion.
  • All personal information received by us will be kept confidential and will not be shared without your prior consent, except as required by law.
  • The retreat includes one treatment in the morning and one treatment in the evening, though this schedule may change based on health and weather requirements.
  • The treatment plan is subject to change without prior notice due to weather conditions, the patient’s condition, and other circumstances deemed necessary by the doctor.
  • No patient is allowed to take any medicine during his/her stay without doctor’s prior permission
  • Success in wellness retreat treatment is contingent on various factors, including but not limited to patient’s adherence to treatment guidelines and their unique physiological attributes. 
  • To ensure the lasting impact of your treatment, we strongly recommend that you stay for the entire duration of the treatment, which is a minimum of 7 days.
  • Emergency Departure: We understand that unforeseen emergencies can sometimes require you to leave the institute before completing your treatment. In such cases, the following charges will apply:
  1. Actual Stay Period: You will be charged for the actual period of your stay.
  2. Plus 3 Days: In addition to the actual stay period, an extra 3 days’ charge will be applied.
  3. Remaining Package Period: Alternatively, you may be charged for the remaining period of your package, whichever is less.

Please note that our primary goal is to support your well-being, and these charges are designed to cover the costs associated with your stay. We hope you understand the necessity of these terms to maintain the quality of our services and the well-being of all our guests

We encourage you to discuss any concerns or special circumstances with our staff, and we will do our best to accommodate your needs while ensuring the best possible experience during your retreat. Your health and comfort are our top priorities, and we are here to assist you throughout your stay.

By booking and participating in our retreat, you agree to adhere to these terms and conditions. If you have any questions or require further clarification on these terms, please feel free to reach out to us.

Cancellation and Refund Policies

At Yan Cure Yoga Retreat and Ayurveda Center, we understand that unforeseen circumstances may necessitate the need for cancellations or rescheduling. We strive to be considerate and fair in such situations while ensuring the smooth functioning of our programs and services. Therefore, we have formulated the following comprehensive cancellation policy

Note :  On the second day of your retreat, it is required to make the full payment.

Cancellation and Refund Eligibility:

  • For Program Bookings: Participants are eligible for a full refund if the cancellation is made at least 7 days before the scheduled program start date. For any cancellation made later than that, the booking amount will not be refunded under any circumstances.
  • For Treatment Bookings: Clients are eligible for a full refund if the cancellation is made at least 24 hours before the scheduled treatment appointment.
  • Group Bookings: Group bookings require a minimum notice of 40 days for a full refund eligibility. However, partial refunds may be considered on a case-by-case basis if the cancellation is made after this period.

Cancellation Procedure:

  • All cancellation requests must be communicated in writing via email or through our official communication channels.
  • The cancellation date will be considered the date when the written request is received by YAN Cure Institution.

Rescheduling Policy:

  • Participants or clients who wish to reschedule their program or treatment appointment may do so, subject to availability and prior approval.
  • Rescheduling requests must be made at least 7 days before the scheduled program start date or treatment appointment.Non-Refundable Fees:
  • Registration or booking fees are non-refundable under any circumstances.
  • In case of any customized or special arrangements, certain fees or deposits may be non-refundable as specified during the booking process.

Non-Refundable Fees:

  • Registration or booking fees are non-refundable under any circumstances.
  • In case of any customized or special arrangements, certain fees or deposits may be non-refundable as specified during the booking process.

Force Majeure:

  • YAN Cure Institution reserves the right to cancel or reschedule programs or services due to unforeseen circumstances beyond our control, such as natural disasters, pandemics, government regulations, or other force majeure events.
  • In such cases, participants or clients will be offered the option of a full refund or rescheduling without any additional charges.

Refund Processing

  • Refunds will be processed using the original payment method within 15 business days from the date of the cancellation request.
  • Any applicable bank or transaction charges for processing the refund will be borne by the participant or client.

YAN Cure Institution is committed to ensuring a seamless and enjoyable experience for all our clients and participants. We encourage open communication regarding cancellations or rescheduling requests to maintain a positive relationship with our valued guests. Please feel free to contact our customer support team for any inquiries or assistance related to our cancellation policy.

Reservation

Make Your Reservation

Make sure to note down the appointment date, time, and location provided by the clinic. Set reminders on your calendar or set an alarm to ensure you are punctual and do not miss your appointment.

Customer Service

+91 9811002040

Center Address

Near Vande Matram Kunj, Ganga Bhogpur Talla,
Rishikesh, Uttarakhand : 249306

Opening Hours

Monday - Sunday ( 09.00am - 09.00pm )